Legal

Delivery Policy

Last updated: 26 September 2026  ·  NIRA NO.9 Thailand

Overview

NIRA NO.9 delivers throughout Thailand. For Thailand orders, Miss Niramon Waiyawong (“Ney”) is the seller and payment recipient and manages Thailand customer order and delivery matters. Delivery is included in the price of the complete set — there are no additional shipping charges.

1. Delivery Areas

We deliver to all provinces throughout Thailand. We do not currently offer international delivery.

2. Delivery Timeframes

Location Estimated Delivery Time
Bangkok (กรุงเทพมหานคร) 1–2 business days
Outside Bangkok (ต่างจังหวัด) 2–3 business days

Delivery times are estimates and begin from the point of order confirmation. They may vary due to public holidays, weather conditions, or circumstances outside our control.

Business days are Monday to Friday, excluding Thai public holidays.

3. Delivery Cost

Delivery throughout Thailand is included in the price of the complete set. There are no additional shipping charges at checkout.

4. Fulfilment

The Thailand seller manages the Thailand order and fulfilment arrangement and may use delivery or logistics providers to complete delivery. Your delivery address and order details may be shared only as necessary to complete your delivery.

You will receive a delivery notification once your order has been dispatched.

5. Delivery Address

Please ensure your delivery address is complete and accurate when placing your order. Orders cannot normally be redirected once dispatched. An incorrect or incomplete address may affect delivery. This does not limit any right or remedy available under applicable law.

6. Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, please contact the Thailand support team within 48 hours of receipt where possible at thailand@nira9.com or via LINE @nira9, with a description and photograph of the issue. This helps us investigate and resolve the matter promptly and does not limit any right or remedy available under applicable law.

For refund terms relating to damaged or incorrect orders, see our Refund Policy.

7. Delayed Orders

If your order has not arrived within the estimated delivery timeframe, please contact the Thailand support team at thailand@nira9.com or via LINE @nira9. The Thailand seller will coordinate the delivery investigation and provide an update.

8. Contact

For delivery enquiries relating to Thailand orders:

Email: thailand@nira9.com
LINE: @nira9
Response time: within 1 business day