NIRA NO.9 is the consumer-facing skincare brand. Suan Pruksa Ltd, a company registered in England and Wales (Company Number 14954278), supports the NIRA NO.9 website and brand-related privacy functions.
Suan Pruksa Ltd is the data controller for personal information collected through nira9.com in connection with those website and brand functions. For any privacy-related enquiries, contact us at hello@nira9.com.
For Thailand customer orders, Miss Niramon Waiyawong (“Ney”) is the seller and payment recipient and handles the associated sales, fulfilment, return and refund matters.
When you interact with NIRA NO.9, we may collect the following categories of personal data:
We use your personal data for the following purposes:
We do not sell your personal data to third parties. We do not use your data for automated decision-making or profiling.
Where Suan Pruksa Ltd processes personal data for the NIRA NO.9 website and brand functions, it does so under the UK General Data Protection Regulation (UK GDPR). Our legal bases are:
Where we collect and process personal data of individuals located in Thailand, we also comply with the Thailand Personal Data Protection Act B.E. 2562 (PDPA). This means:
Payments are processed by our third-party payment provider. We do not store, transmit, or have access to your full payment card details. All payment transactions are encrypted and handled in accordance with applicable payment security standards.
Your payment data is subject to the privacy policy of our payment provider, which will be presented to you at the point of checkout.
NIRA NO.9 website and brand functions may involve processing between the United Kingdom and Thailand. Where such transfers occur, we apply appropriate safeguards in accordance with applicable requirements.
For Thailand orders, the Thailand seller and any delivery or logistics providers involved in the order handle delivery data only as necessary to complete delivery and support the order.
We retain your personal data for as long as necessary to fulfil the purposes described in this policy, including for legal, accounting, or reporting requirements. Order records are typically retained for seven years in accordance with UK tax and accounting obligations. You may request deletion of your data at any time, subject to any legal retention requirements.
Under UK GDPR and Thai PDPA, you have the following rights regarding your personal data:
To exercise any of these rights, contact us at hello@nira9.com. We will respond within 30 days.
Our website may use cookies and similar technologies to improve your experience and understand how visitors use our site. These may include essential cookies required for the site to function, and analytics cookies that help us understand usage patterns. You can control cookie settings through your browser preferences.
Our website uses the following third-party services which may process your data in accordance with their own privacy policies:
For any privacy-related questions or to exercise your rights, contact us at:
Suan Pruksa Ltd
95 King Street, Lancaster, Lancashire, LA1 1RH, England
hello@nira9.com
For Thailand order, delivery, return or refund support, contact thailand@nira9.com or LINE @nira9.
If you are located in the UK and are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website after any changes constitutes acceptance of the updated policy.